Refund Policy
A legal disclaimer
At Sara’s Swim School, we are committed to providing a personalized and positive swim experience. However, we understand that circumstances may change. Please review the following refund policy:
Refund Eligibility
You may request a full refund after completing your first lesson if you choose not to continue with the remainder of your lesson package.
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Refund requests must be submitted in writing within 24 hours of the first completed lesson.
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Only unused lessons in the package will be eligible for refund consideration.
Non-Refundable Packages
Once 50% or more of the purchased lesson package has been completed, you are no longer eligible for a refund.
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No refunds will be issued for missed lessons without adequate notice, as outlined in our cancellation policy.
Request Process
To request a refund, please email saraecker719@gmail.com and include the following:
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Your full name
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Purchase date and lesson package
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Reason for the refund request
All approved refunds will be issued to the original payment method within 7 to 10 business days.